I am a design researcher and practitioner with over 13 years human-centred research and design experience working with cross-functional teams. My work has focused on user experience, sustainability, innovation management, and exploratory design approaches. A snapshot of select work is provided below.
Customer Secure Site: Personal Insurance
This project examined customer needs, behaviours, goals, and experiences to identify design directives for a new digital capability for personal insurance policy access and management.
This interdisciplinary project connected healthcare researchers and fashion academics to develop sleepwear that met the needs of breast cancer survivors who have undergone mastectomy.
Neighbourhood Police Uniform Redesign
This project applied UX and human-centred principles to assess the needs of a local police bicycle unit, developed and tested garment samples, and successfully proposed design solutions for a revised uniform kit.
Plus-Size Apparel Wants & Needs
This qualitative, multi-disciplinary study used a novel, immersive method to explore the apparel wants and needs of Canadian women who wear size 20+.
3D Knitting Ecosystem - Stakeholder Experience Assessment
This qualitative study looked at the user experience of stakeholders (designers, programmers, and manufacturers) in the 3D knitting ecosystem.
Vibrotactile Garment for Infants with Autism
This practice-based, qualitative, multi-disciplinary study focused on the design and development of a garment that mediated communication between infants with autism and their caregivers.