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About Me

Hi, I'm Kirsten (pronounced KURR-stin).

My user experience research and design journey began with making clothes. In 2009 I collaborated on a human-centred design project to create apparel for people with specialized needs and was captivated by the positive impact that this approach to design can have on the lives of others. I continue to seek out projects and partnerships that aim to improve experiences and products for people through research, design, and education. 

I have a PhD in Communication & Culture (focusing on user experiences in the 3D knitting industry), an MA and BDes in Fashion Design (both focusing on sustainability), & HonBA in Anthropology (specializing in linguistics and semiotic anthropology).

My diverse experiences have honed my skills as a creative, multidisciplinary problem solver, design researcher, and educator. For the past 15 years, I have led and collaborated on human-centred design research while developing and leading engaging classes in textiles, apparel, and design. My efforts in research, design, and teaching have been recognized through local and international awards. I have recently collaborated with multiple scientists and engineers at KITE, the research arm of Toronto Rehab Institute, to research, design and prototype wearable smart garments and accessories that will help prevent and treat health-related conditions such as heart failure and spinal cord injury. In 2022, I initiated and directed the inaugural FIBRE Wearable Tech Hackathon, and also developed and facilitated FIBRE's Design for Healthcare workshop series. I currently work as a the Senior UX Research Lead in the digital insurance space, where I lead a team of design researchers in planning and executing multi-phase, generative and evaluative research projects for diverse initiatives. In the fall and winter, I also teach Design Thinking in Wilfrid Laurier University's UX Design program.

Outside of work, my hobbies involve getting crafty: current favourites are sewing my own clothes and building a colourful rose garden. I also have a (growing) collection of over 200 strategy board games and play with family and friends on a regular basis.

See more of my experiences on LinkedIn


I'm always open to partnering on new and exciting opportunities. Let's connect.

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